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White Paper: 5 Common Concerns about Moving to SIP

How will it benefit your business? Improve flexibility and productivity for your business with a hosted communications service. Read this paper if you: Have concerns over call quality, cost, reliability and the hassle of change are the main reasons many organisations continue to use ISDN. This short guide discusses some of the common misconceptions about [...]

December 12th, 2016|

White Paper: What is Horizon

How will it benefit your business? Improve flexibility and productivity for your business with a hosted communications service. Read this guide if you: Are responsible for, or interested in communications within your business; either technically or the impact they have on the overall business Are looking for more information on flexible working options Want to [...]

October 25th, 2016|

The Rise of Remote Working: The Modern Office

Ten years ago, if you had suggested the idea of remote working to your employer, chances are you would have been met with a very sceptical response. The preconceived notion of a massive productivity drop, coupled with a fairly un-flatting image of you in your pyjamas watching TV, would have seen your request firmly denied! However, with in-office productivity at an all-time low in the UK, the idea of flexible working is being embraced more freely, and is something employers are willing to offer as a perk in order to secure the best talent out there. […]

October 25th, 2016|

The hosted vs on premise debate

Until recently, few small businesses could afford the feature-rich telecommunications systems used by their larger competitors. But much has changed in the past few years. With the growing expanse of technology in telephony even the smallest businesses not only have access to all the features of a fancy private branch exchange, or PBX (extensions with transfers and direct internal dialling, conference calls, and auto attendants, to name just a few) but can fully customise them as well. Educating yourself on the benefits and potential challenges that come with using either a premises-based or cloud phone system can help you make a good decision to ensure your business needs are met and you get the greatest value for your investment. […]

September 1st, 2016|

White Paper: Guide to Converging Communications

There are a number of guides out there about Unified Communications. We’ve called this one ‘The Raspberry Beret Guide’ because it’s our guide from a telecom user’s perspective, not from a technology manufacturers’ perspective. Read this guide if you: Are responsible for communications within your business; either technically or the impact they have [...]

September 1st, 2016|

6 Tips for choosing the right phone system

1. Know your options Generally there are 2 main types of phone systems, VoIP and Analogue. Traditional analogue systems use phone lines whereas VoIP uses broadband connection to make calls. VoIP is becoming the preferred option for many businesses as it provides a cost effective solution with flexibility for upscaling and connecting with remote workers. [...]

July 25th, 2016|